Cybersecurity CYBERSECURITY

Every device protected.
Every threat detected.

Antivirus catches known threats. Endpoint Detection and Response (EDR) catches unknown behaviour. CIO Tech deploys SentinelOne EDR on every device in your business, monitored around the clock. If something acts like ransomware, the device is isolated in seconds. Included in every Assured plan.

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HOW EDR WORKS

Protection that watches behaviour, not just signatures

Traditional antivirus compares files against a list of known threats. If the threat is new, antivirus misses it. EDR takes a different approach. It monitors how programs behave on your devices. If a program starts encrypting files, connecting to suspicious servers, or escalating privileges, EDR catches it regardless of whether anyone has seen that specific threat before.

Continuous device monitoring

SentinelOne runs on every laptop, desktop, and server in your business. It monitors activity around the clock. Not periodic scans. Continuous monitoring of every process, file operation, and network connection.

Behavioural threat detection

A program trying to encrypt your files. A script downloading a payload from an unknown server. An application escalating to admin privileges without authorisation. EDR detects the behaviour pattern, not just a known file signature.

Automatic device isolation

When a threat is detected, the infected device is quarantined from the network within seconds. It can still communicate with the management console for investigation, but it cannot spread the infection to other devices. The rest of your business keeps running.

Managed incident response

When an alert fires, the CIO Tech team responds. We investigate, contain, remediate, and report. You do not need to hire a security analyst or figure out what the alert means. We handle it and tell you what happened in plain English.

ANTIVIRUS vs EDR

Why antivirus alone is not enough

Antivirus was built for a world where threats were files you could match against a database. That world ended years ago. Modern threats use legitimate tools, fileless techniques, and behaviours that antivirus cannot see.

Traditional antivirus

Matches files against a list of known threats
Misses new or unknown threats
Cannot isolate devices or trace attack paths
Runs periodic scans, not continuous monitoring

SentinelOne EDR (CIO Tech)

Detects suspicious behaviour in real time
Catches new and unknown threats by behaviour pattern
Isolates infected devices within seconds
Full forensic trace for insurance and compliance

EDR does not replace antivirus. It sits alongside it as the next layer. Antivirus catches the easy stuff. EDR catches the rest. Both are part of CIO Tech’s Security Stack.

INCIDENT RESPONSE

What happens when EDR catches something

The technology detects the threat. CIO Tech handles the rest.

Detect

SentinelOne identifies suspicious behaviour and fires an alert.

Contain

The device is automatically isolated from the network. The threat cannot spread.

Investigate

CIO Tech analyses the alert, traces the attack path, and determines the scope.

Remediate

We clean up, restore the device, close the gap, and report what happened.

You do not need a security operations team. CIO Tech provides managed detection and response as part of every Assured plan.

COMMON QUESTIONS

Questions about endpoint security

What is an endpoint?

An endpoint is any device that connects to your network: laptops, desktops, servers, and sometimes mobile devices. Each endpoint is a potential entry point for an attacker. EDR protects each one individually.

Does EDR slow down my devices?

SentinelOne is designed to run with minimal performance impact. It uses a lightweight agent that operates in the background. Your team will not notice it during normal use. The only time it becomes visible is when it stops a threat, which is exactly when you want it to be visible.

Why SentinelOne specifically?

SentinelOne consistently ranks at the top of independent security evaluations. It uses AI-based detection that works without needing a cloud connection, meaning it protects devices even when they are offline. For a managed IT provider covering SMBs, it is the right balance of detection quality, management capability, and cost effectiveness.

Is EDR enough on its own?

No single security tool is enough. That is why CIO Tech’s Security Stack combines three layers: Essential Eight controls for prevention, EDR for detection, and immutable backups for recovery. Each layer covers what the others cannot.

Insights