Infrastructure services for Sydney businesses.
Servers, networks, and devices, managed properly.
Your servers, switches, firewalls, Wi-Fi, and devices are the foundation everything else runs on. When they are neglected, everything slows down, breaks, or becomes a security risk. CIO Tech manages your physical and hybrid infrastructure so your team works without interruption.
Your physical IT. Properly maintained.
Cloud does not replace everything. Most Sydney businesses still rely on servers, network equipment, and physical devices. CIO Tech manages them all under one roof, with on-site support when you need it.
Server & Network Management
On-premise servers, switches, firewalls, and Wi-Fi. We monitor, maintain, patch, and respond to issues before your team notices them.
- •Server health monitoring and alerting
- •Firewall management and rule auditing
- •Switch and Wi-Fi configuration
- •Scheduled maintenance windows
Device Management
Laptops, desktops, and mobile devices. We handle provisioning, patching, security policies, and hardware refresh planning so every device is secure and current.
- •Intune/MDM enrolment and policy enforcement
- •Automated patching within 48 hours
- •New device provisioning and old device decommission
- •Hardware lifecycle and refresh planning
Infrastructure management is included in every CIO Tech Assured plan from $500/month plus GST. On-site support is available same-day across Sydney.
Proactive management, not break-fix
The old model was to wait for something to break, then fix it. That model costs more, disrupts your team, and leaves security gaps wide open. CIO Tech monitors, patches, and maintains your infrastructure before problems reach your staff.
24/7 monitoring
Your servers, network equipment, and critical services are monitored around the clock. If a disk is filling up, a service stops responding, or a firewall rule changes unexpectedly, we know about it before your team does.
Patch management
Critical security patches are applied within 48 hours of release. Firmware updates, driver updates, and OS patches are scheduled during maintenance windows to avoid disruption during business hours.
Documentation and asset tracking
Every device, server, switch, and licence is documented. When you need to know what you have, where it is, and when it was last updated, the answer is already there. No guessing, no spreadsheets that nobody updates.
On-site engineering
Some things need hands on hardware. Server rack work, network cabling, firewall replacements, and Wi-Fi site surveys all require someone on site. Our engineers are in Bella Vista and can be at your office same-day across Sydney.
Monitoring
On-site Response
Essential Eight Controls
Offshoring
On-premise, cloud, or both. We manage it all.
Most Sydney businesses are not fully in the cloud. They have a file server in the office, email in Microsoft 365, and a line-of-business app that only runs on Windows Server. CIO Tech manages the full picture, not just the cloud half or the on-premise half.
Physical servers, network switches, firewalls, NAS devices, and local storage. Maintained, patched, and monitored with the same rigour as your cloud infrastructure.
Azure VMs, Microsoft 365, cloud backups, and SaaS applications. Managed, secured, and optimised so your cloud spend makes sense and your data stays protected.
The reality for most SMBs. A mix of both, connected securely. CIO Tech makes sure your on-premise and cloud environments work together without gaps in security or management.
Start with a $990 plus GST IT Audit to get a full picture of your infrastructure. We document what you have, what needs attention, and what to prioritise.
Ready to get your IT sorted?
Start with a IT Audit to see exactly where you stand. Or take our free maturity assessment for a quick snapshot.
