Google Review
“I highly recommend Nav and Anup from CIO Tech, they are professional, approachable and really took the time to understand our requirements.”
Kamal Verma
IT SUPPORT FOR REAL ESTATE
IT support built for real estate agencies
You got into property to sell homes and build a rent roll. Not to troubleshoot VPN connections between offices or wonder whether your trust account data is actually secure. Your agency holds buyer financials, seller contracts, and settlement instructions that attackers actively target. CIO Tech manages your IT so you can manage your agency.
Bella Vista, NSW
Same-day on-site
Property specialists
THE REALITY
Your agency is a target and nobody is watching
Real estate agencies handle large financial transactions every week. Settlement fraud, trust account breaches, and business email compromise are not hypothetical risks. They are happening to agencies across Sydney right now.
Settlement fraud hits real estate first
Attackers compromise email accounts and intercept settlement instructions. They change bank details on a Friday afternoon. The buyer transfers $800,000 to a criminal’s account. This is business email compromise, and conveyancers and real estate agencies are the primary targets in Australia. If your email is not properly secured, every settlement your agency touches is at risk.
Trust account data with no protection
The Real Estate and Business Agents Act requires you to safeguard trust account records. Buyer and seller financials, deposit receipts, rental bond details, tenant personal information. Most agencies store this across Rex or PropertyMe, email inboxes, and shared drives with no access controls. One compromised password exposes everything.
Multi-office, multi-device, no consistency
Your principal office runs one setup. The branch in Parramatta runs another. Agents work from phones and laptops in the field, at open homes, and from their cars. Nobody set up security policies for any of it. Every device that connects to your systems without protection is a door you left unlocked.
THE SOLUTION
IT that understands how real estate agencies operate
CIO Tech works with property businesses across Sydney. We know your platforms, your multi-office challenges, and the regulatory requirements around trust account data. Here’s what changes when your agency has a proper IT team.
Vault, Console, Rex, PropertyMe, handled
We support the platforms Sydney agencies actually run on. The CRM your sales team lives in, the trust software the principal signs off on, the property management system your BDM uses on a Tuesday. We keep them up, integrated with realestate.com.au and Domain, and backed up. When Console throws an error at 4pm on a Friday before settlement, you call us instead of spending an hour on hold with a vendor who does not know your setup.
The settlement email an attacker sent your buyer, blocked
The email that looks like it came from the conveyancer. New trust account, new BSB, "use these for tomorrow’s settlement." The agent who almost actioned it is yours. We harden the email setup behind your agency so an attacker pretending to be your principal cannot reach a buyer’s inbox, the obvious phishing bounces, and the not-so-obvious lands in quarantine before anyone clicks. Underneath, that is multi-factor authentication, anti-phishing rules, and SPF/DKIM/DMARC email authentication, all included as standard.
The agent’s phone at the open home, protected too
Your principal’s office runs one setup. The Parramatta branch runs another. Sales and leasing are on their own phones at open homes, inspections, and appraisals reading vendor and tenant details. We bring every office and every agent device under the same standard, so the laptop in the field gets the same protection as the desktop at head office. The technical name is Essential Eight controls with EDR on every device.
Local team, on-site when you need it
CIO Tech is based in Bella Vista, in the heart of Western Sydney. When something needs hands-on attention, we drive over. CIO Tech Assured starts from $500/month plus GST with published pricing. No offshore helpdesk, no ticket queue. An engineer who knows your agency and picks up the phone.
WHERE DO YOU STAND?
Two ways to see where your IT stands
Pick the depth that suits the time you have right now.
2 minutes
2-minute Cyber Posture Snapshot
Six questions, instant qualitative grade. No PDF, no follow-up homework.
7 minutes
7-minute IT Maturity Assessment
Twenty-five questions, detailed PDF report with section scores and a priority action list.
Take the Assessment WHAT SYDNEY AGENCIES HEAR FROM US
Real reviews from real clients
A small sample of recent Google reviews. We protect what matters because the people who trust us deserve nothing less.
Google Review
“CIO Tech did an outstanding job upgrading our systems and managing our IT. The process was smooth, efficient, and done with minimal disruption.”
Andrew Romano
FTC Consultants
Google Review
“Big thank you to Anup and Nav who were able to assist me with migrating systems seamlessly whilst I was travelling. Highly professional and responsive team.”
Adrian Low
BEFORE AND AFTER
In-house IT vs CIO Tech Assured
What changes when you move from ad-hoc IT to a managed baseline. Same business, different operating model.
In-house IT or break-fix
CIO Tech Assured
In-house One IT person who handles everything
Assured A team of engineers, each specialised
In-house Reactive. Fix it when it breaks
Assured Proactive. 24/7 monitoring catches issues first
In-house Patches when someone gets around to it
Assured Critical patches deployed within 48 hours
In-house Backups that may or may not actually restore
Assured Immutable 3-2-1 backups with monthly restore testing
In-house Security as a separate add-on quote
Assured Essential Eight included as standard
In-house No documented response time
Assured SLAs published, response time measured
In-house Phone calls answered when convenient
Assured Same-day on-site from Bella Vista
In-house Pricing per hour, surprise invoices
Assured Published pricing from $500 per month plus GST
THE SECURITY STACK
Security built for high-value transactions
Real estate agencies move money every day. That makes you a higher-value target than most small businesses. CIO Tech builds four layers of protection around your agency, all included as standard.
The basic controls every agency should have, switched on
The eight security controls the Australian Cyber Security Centre says every business should have are usually a long to-do list nobody at the agency ever gets to. We switch them on for you: patching kept current, admin access locked down, multi-factor authentication on every account that touches the trust account, and only approved software allowed to run. The result is that the most common attacks on Sydney agencies bounce off before they reach your systems. The label for this is Essential Eight.
Payment redirection emails that bounce before the buyer sees them
Friday afternoon. The settlement is Monday. An email arrives with new trust account details, signed off looking like the conveyancer. In most agencies, that email lands. We tighten the email setup behind your agency so the obvious scams bounce, the not-so-obvious ones land in quarantine, and an attacker pretending to be your principal cannot reach a buyer’s inbox at all. The label for this is M365 Hardening.
Ransomware on an agent’s laptop stops at that laptop
A BDM clicks the wrong attachment between appraisals. In most agencies, that one click is how every device in the branch network ends up encrypted, including the trust software. We watch every laptop, desktop, and agent phone for the warning signs of an attack and isolate the device automatically before it can touch the next one. The technical name for this is endpoint detection and response, or EDR.
Trust and rent roll records nobody can wipe overnight
Three copies of your trust account records, rent roll, vendor contracts, and tenant files. Two different storage types. One copy stored where an attacker cannot reach it, even with full admin access. And we run a real restore every month, because the agencies that lose data on the morning of an REI audit are the ones that found out their backup did not work on the day they needed it. This is what 3-2-1 immutable backup means in plain English.
We do not promise to eliminate risk. Nobody can. What we do is implement the controls that significantly reduce your exposure to the attacks that actually hit property businesses in Australia, and verify those controls are working every month.
Learn more about our cybersecurity approach TRUSTED BY SYDNEY BUSINESSES
The same security depth, the same local team
We work with real estate agencies, law firms, medical practices, and professional services firms across Sydney. Every client gets the same security depth, the same local team, and the same direct access to engineers.
CT
CIO Tech
Bella Vista, Western Sydney
Essential Eight
Implemented across every Assured plan
Western Sydney
Local Bella Vista team, on-site capable
Published pricing
From $500/month plus GST, no surprises
Take the First Step
Stop putting off IT that works
Book an IT Audit
$990 one-off. 90-day deep dive into your IT environment with a prioritised action plan.
Book IT AuditFree IT Health Check
Takes 3 minutes. See where your IT stands and what to fix first.
Free IT Health Check