Google Review
“CIO Tech have been working with us for several years. They have been a great support. We highly recommend CIO Tech.”
MrTrevjoy
IT SUPPORT FOR CONTRACTORS
IT support built for contractors
You run a trades business, not an IT department. But somehow you’re the one resetting passwords, figuring out why Tradify won’t sync, and wondering if that invoice email from your “supplier” is real. Your business runs from a phone, a laptop, and a ute. CIO Tech makes sure all three are protected.
Bella Vista, NSW
Same-day on-site
Contractors specialists
THE REALITY
You’re the business owner and the IT department
When your business is 1 to 5 people, there is no IT person. There is no IT budget. There is just you, your phone, and the hope that nothing goes wrong. But invoice fraud, ransomware, and data loss do not care how small your business is.
Invoice fraud is the number one threat
An email arrives from a supplier you use every week. Same logo, same layout, same tone. But the bank details have changed. You pay $12,000 to a criminal’s account. This is the most common cyber attack on trades businesses in Australia. It works because most contractors have no email security and no way to verify payment changes before the money is gone.
Everything lives on one device
Your quotes, job photos, client details, insurance certificates, licences, and tax records. All on one laptop or one phone. No backup. No second copy. If that device is lost, stolen, or hit by ransomware, your entire business history disappears. Rebuilding it takes weeks you cannot afford.
Cyber insurance now requires proof
Principal contractors increasingly require subcontractors to hold cyber insurance. And insurers are asking specific questions: do you have MFA? Do you have endpoint protection? Do you have tested backups? If the answer is no, your premium goes up or you do not get covered at all. Without basic controls in place, you risk losing contracts.
THE SOLUTION
IT that fits how contractors actually work
You do not work from an office. You work from vehicles, client sites, and your kitchen table. CIO Tech builds IT around how your business actually operates, not how a textbook says it should.
When simPRO won’t sync on the job
You’re on a roof in Penrith trying to close out a variation and ServiceM8 keeps spinning. The quote you wrote in the ute this morning isn’t showing on the laptop tonight. We support the job management platforms trades actually run, simPRO, ServiceM8, Tradify, AroFlo, Fergus, and make sure they sync properly across the phone, the laptop and the office. When it breaks, you call an engineer who knows your setup, not a vendor helpdesk reading from a script.
The fake invoice from your supplier, stopped
Same supplier you’ve paid for two years. Same logo, same layout, same tone. New BSB and account number at the bottom, and a polite note saying the bookkeeper changed banks. We lock down the email account where these scams land and put a second check on every login, so an attacker can’t quietly read your inbox and pick the right moment to swap the bank details. Underneath that is Essential Eight controls plus M365 hardening, switched on as standard.
If the laptop dies tonight, what’s left tomorrow?
The quotes you’ve been chasing, the job photos for the progress claim, the supplier list, the licences and insurance certificates the head contractor keeps asking for, the BAS workings you started last weekend. Right now, if the laptop walks out of the ute or gets hit by ransomware, that’s gone. We back the lot up in three places, with one copy stored where ransomware can’t touch it, and run a real restore so you know it actually works. The label for this is 3-2-1 immutable backup.
Scoped for one ute or a small crew, not 200 seats
You don’t need the same IT contract a 200-seat company signs. You need the laptop, the phone and the email locked down, the job management software working, and someone who picks up when something breaks on a Saturday. CIO Tech Assured starts from $500 per month, published pricing, no lock-in. Local Bella Vista team, on-site capable when the job needs hands on it.
WHERE DO YOU STAND?
Two ways to see where your IT stands
Pick the depth that suits the time you have right now.
2 minutes
2-minute Cyber Posture Snapshot
Six questions, instant qualitative grade. No PDF, no follow-up homework.
7 minutes
7-minute IT Maturity Assessment
Twenty-five questions, detailed PDF report with section scores and a priority action list.
Take the Assessment WHAT SYDNEY CONTRACTORS HEAR FROM US
Real reviews from real clients
A small sample of recent Google reviews. We protect what matters because the people who trust us deserve nothing less.
Google Review
“Big thank you to Anup and Nav who were able to assist me with migrating systems seamlessly whilst I was travelling. Highly professional and responsive team.”
Adrian Low
Google Review
“The team at CIO Tech is great to deal with. Highly recommend.”
Navraj Singh
BEFORE AND AFTER
In-house IT vs CIO Tech Assured
What changes when you move from ad-hoc IT to a managed baseline. Same business, different operating model.
In-house IT or break-fix
CIO Tech Assured
In-house One IT person who handles everything
Assured A team of engineers, each specialised
In-house Reactive. Fix it when it breaks
Assured Proactive. 24/7 monitoring catches issues first
In-house Patches when someone gets around to it
Assured Critical patches deployed within 48 hours
In-house Backups that may or may not actually restore
Assured Immutable 3-2-1 backups with monthly restore testing
In-house Security as a separate add-on quote
Assured Essential Eight included as standard
In-house No documented response time
Assured SLAs published, response time measured
In-house Phone calls answered when convenient
Assured Same-day on-site from Bella Vista
In-house Pricing per hour, surprise invoices
Assured Published pricing from $500 per month plus GST
THE SECURITY STACK
Protection that works from the ute to the home office
You do not have a server room or a corporate firewall. Your IT is a phone and a laptop that go everywhere you go. CIO Tech secures that reality with four layers of protection, all included as standard.
The questions on the head contractor’s cyber form, answered
The GC sends a prequalification pack with a cyber questionnaire stapled to the back. Do you have multi-factor authentication on email? Are devices patched? Is admin access restricted? Most subbies guess, tick yes, and hope. We switch the controls on properly so you can answer those questions honestly, and so the insurer renewing your cyber cover gets the same answers. The label for this is Essential Eight.
Ransomware on the laptop stops at the laptop
You click a dodgy attachment in the ute on a Tuesday afternoon. By Wednesday morning the quotes folder, the job photos and the file the apprentice just saved are all encrypted, and so is everything synced to the cloud. We watch the laptop and the phone for the warning signs of an attack and isolate the device automatically, so one bad click doesn’t take the rest of the business with it. The technical name for this is endpoint detection and response, or EDR.
Job photos and BAS workings come back, every time
The quotes, the variations file, the before-and-after job photos, the licences and certificates of currency the GC keeps asking for, the BAS spreadsheet for the accountant. Three copies, two different storage types, one stored where ransomware can’t reach it even with full admin access. And we run a real restore every month, because the operators who lose data are the ones who found out their backup didn’t work on the day it mattered. This is what 3-2-1 immutable backup means in plain English.
An attacker can’t quietly read your inbox and pick the moment
Almost every invoice scam in trades starts the same way. Someone gets into your email, sits quietly for a fortnight, watches who pays whom, then sends a payment-redirect email at exactly the right moment. We lock down the email account where this happens with multi-factor authentication, anti-phishing, safe attachments, and the email authentication settings that stop attackers from sending invoices as you. The label for this is M365 hardening.
We do not promise to eliminate risk. Nobody can. What we do is implement the controls that significantly reduce your exposure to the attacks that actually hit small businesses in Australia, and verify those controls are working every month.
Learn more about our cybersecurity approach TRUSTED BY SYDNEY BUSINESSES
The same security depth, the same local team
We work with contractors, trades businesses, professional services firms, and small organisations across Sydney. Every client gets the same security depth, the same local team, and the same published pricing.
CT
CIO Tech
Bella Vista, Western Sydney
Essential Eight
Implemented across every Assured plan
Western Sydney
Local Bella Vista team, on-site capable
Published pricing
From $500/month plus GST, no surprises
Take the First Step
Stop putting off IT that works
Book an IT Audit
$990 one-off. 90-day deep dive into your IT environment with a prioritised action plan.
Book IT AuditFree IT Health Check
Takes 3 minutes. See where your IT stands and what to fix first.
Free IT Health Check