IT support built for contractors
You run a trades business, not an IT department. But somehow you’re the one resetting passwords, figuring out why Tradify won’t sync, and wondering if that invoice email from your “supplier” is real. Your business runs from a phone, a laptop, and a ute. CIO Tech makes sure all three are protected.
You’re the business owner and the IT department
When your business is 1 to 5 people, there is no IT person. There is no IT budget. There is just you, your phone, and the hope that nothing goes wrong. But invoice fraud, ransomware, and data loss do not care how small your business is.
Invoice fraud is the number one threat
An email arrives from a supplier you use every week. Same logo, same layout, same tone. But the bank details have changed. You pay $12,000 to a criminal’s account. This is the most common cyber attack on trades businesses in Australia. It works because most contractors have no email security and no way to verify payment changes before the money is gone.
Everything lives on one device
Your quotes, job photos, client details, insurance certificates, licences, and tax records. All on one laptop or one phone. No backup. No second copy. If that device is lost, stolen, or hit by ransomware, your entire business history disappears. Rebuilding it takes weeks you cannot afford.
Cyber insurance now requires proof
Principal contractors increasingly require subcontractors to hold cyber insurance. And insurers are asking specific questions: do you have MFA? Do you have endpoint protection? Do you have tested backups? If the answer is no, your premium goes up or you do not get covered at all. Without basic controls in place, you risk losing contracts.
IT that fits how contractors actually work
You do not work from an office. You work from vehicles, client sites, and your kitchen table. CIO Tech builds IT around how your business actually operates, not how a textbook says it should.
ServiceM8, Tradify, Fergus. Covered.
We support the job management platforms trades businesses rely on. Quoting, scheduling, invoicing, timesheets. We make sure they sync properly, stay backed up, and keep working on your phone and your laptop. When something goes wrong, you call an engineer who understands your setup, not a generic helpdesk.
Invoice fraud protection built in
Every CIO Tech Assured plan includes Microsoft 365 hardening with multi-factor authentication, anti-phishing protections, and SPF/DKIM/DMARC alignment (email authentication that stops attackers from impersonating your domain). Combined with Essential Eight controls, this significantly reduces the risk of the fake invoice attacks that cost Australian trades businesses thousands every year.
Backups that actually exist
Right now, if your laptop dies, what do you lose? We set up proper cloud backup for your files, your job management data, and your email. Three copies, two storage types, one offsite. All immutable, meaning ransomware cannot alter or delete them. Your quotes, licences, insurance docs, and client records are recoverable.
Built for small teams, priced for small teams
CIO Tech Assured starts from $500/month with published pricing. No lock-in contracts designed for 200-seat companies. No features you will never use. Just proper IT management, proper security, and an engineer who picks up the phone. Based in Bella Vista, Western Sydney.
Protection that works from the ute to the home office
You do not have a server room or a corporate firewall. Your IT is a phone and a laptop that go everywhere you go. CIO Tech secures that reality with four layers of protection, all included as standard.
Essential Eight controls
Eight security controls from the Australian Cyber Security Centre, covering patching, admin access restrictions, multi-factor authentication (a second verification step when logging in), and application control. These block the most common attacks. They also satisfy the security questions on most cyber insurance applications.
EDR on every device
Endpoint Detection and Response monitors your laptop and phone for suspicious behaviour, wherever you are working. On a client site, in the ute, at the kitchen table. If ransomware tries to encrypt your files, EDR detects it and isolates the device before it spreads to your cloud storage.
Immutable backups, tested monthly
Three copies of your data. Two different storage types. One copy offsite. All immutable, meaning ransomware cannot alter or delete them. Your job records, insurance certificates, licences, quotes, and client details are recoverable even if your laptop is stolen from the work vehicle tomorrow.
Microsoft 365 hardening
Most invoice fraud starts with a compromised email account. We harden your Microsoft 365 with multi-factor authentication, anti-phishing protections, Safe Links and Safe Attachments, and SPF/DKIM/DMARC alignment (email authentication standards that stop attackers from sending emails as you). Your inbox becomes significantly harder to compromise.
We do not promise to eliminate risk. Nobody can. What we do is implement the controls that significantly reduce your exposure to the attacks that actually hit small businesses in Australia, and verify those controls are working every month.
Learn more about our cybersecurity approachThe same security depth, the same local team
We work with contractors, trades businesses, professional services firms, and small organisations across Sydney. Every client gets the same security depth, the same local team, and the same published pricing.
CIO Tech
Bella Vista, Western Sydney
Essential Eight
Implemented across every Assured plan
Western Sydney
Local Bella Vista team, on-site capable
Published pricing
From $500/month, no surprises
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