Threats do not wait for business hours.
Neither do we.
Attackers work around the clock. Your security monitoring should too. CIO Tech provides 24/7 threat detection and response across your endpoints, email, and cloud environment. When an alert fires at 2am on a Saturday, our team responds. Not on Monday morning.
Eyes on your environment. All day. Every day.
CIO Tech monitors three surfaces: your endpoints (laptops, desktops, servers), your email environment (Microsoft 365), and your cloud identity (sign-in activity and access patterns). Alerts are triaged, investigated, and responded to by our team.
Endpoint monitoring
SentinelOne EDR on every device, sending telemetry 24/7. Process activity, file operations, network connections, and registry changes. If something behaves suspiciously, the alert fires immediately.
Email threat monitoring
Microsoft Defender for Office 365 scans every inbound email for phishing, malware, and impersonation attacks. Suspicious emails are quarantined. Forwarding rule changes are flagged. Compromised mailbox behaviour triggers an alert.
Identity and access monitoring
Sign-in activity across your M365 tenant. Failed login attempts, impossible travel alerts (a user logging in from Sydney and then from overseas minutes later), and risky sign-in patterns. Conditional Access and MFA provide the controls. Monitoring catches what slips through.
Detection without response is just noise
Plenty of tools can generate alerts. What matters is what happens after the alert fires. CIO Tech triages every alert, investigates confirmed threats, and takes action. You get a clear report of what happened and what we did about it.
Alert triage
Not every alert is a real threat. Many are false positives or low-priority events. CIO Tech triages every alert to separate genuine threats from noise. You do not get bombarded with notifications that mean nothing. You only hear about things that matter.
Investigation
When a real threat is confirmed, we investigate. What triggered it. How it got in. What it touched. How far it spread. This forensic information is critical for understanding the scope and for any insurance or compliance reporting you may need.
Containment and remediation
Contain the threat. Isolate affected devices. Revoke compromised credentials. Remove the malware. Patch the vulnerability that allowed entry. Then restore normal operations and verify everything is clean.
Incident reporting
A clear, plain-English report of what happened, what we did, and what we recommend going forward. No jargon. No 50-page documents full of log entries. A concise summary that you can share with your insurer, auditor, or board.
Managed detection and response. Not an add-on.
Every CIO Tech Assured client gets 24/7 threat detection and response as part of the standard service. This is not an optional extra or a premium tier feature. We monitor, triage, and respond because that is what managed IT should include.
Essentials
From $500/month
Business
From $1,000/month
Dedicated
From $2,500/month
For businesses that need deeper monitoring with SIEM and a managed security operations centre, see Microsoft Sentinel SIEM + SOC.
Questions about threat detection
What does 24/7 actually mean? Is there a human on call?
How quickly do you respond to a critical alert?
Will I get woken up every time there is an alert?
Ready to get your IT sorted?
Start with a 90-day IT Audit to see exactly where you stand. Or take our free maturity assessment for a quick snapshot.
