Google Review
“Big thank you to Anup and Nav who were able to assist me with migrating systems seamlessly whilst I was travelling. Highly professional and responsive team.”
Adrian Low
IT SUPPORT FOR CHILDCARE CENTRES
IT support built for childcare centres
You didn’t get into childcare to troubleshoot printers. But here you are, again, resetting passwords, waiting on hold with your software vendor, and wondering if the backup actually ran last night. Your centre holds sensitive data about children, families, and staff. CIO Tech manages your IT so you can manage your centre.
Bella Vista, NSW
Same-day on-site
Childcare specialists
THE REALITY
You’re running a centre and an IT department
Most childcare directors wear twenty hats. IT shouldn’t be one of them. But when there’s no dedicated IT person, these problems build up quietly until something breaks.
No one else to call
The printer stops working. The iPad won’t sync. Xplor throws an error during sign-in. There’s no IT team, there’s just you, trying to fix it between parent pickups and staff meetings. Every hour you spend on IT is an hour away from the children and families you’re here to support.
Children’s records on borrowed time
Enrolment forms, medical details, custody arrangements, Medicare numbers, emergency contacts. You hold more sensitive data than most businesses your size, and it’s probably sitting on a single computer with no tested backup and no security policy. One ransomware email is all it takes.
IT always loses the budget fight
Staffing ratios, learning resources, maintenance. IT always falls to the bottom of the list. You know you should invest in better systems, but every dollar is already committed. The result: aging hardware, no security controls, and a growing feeling that you’re one incident away from a real problem.
THE SOLUTION
IT that understands how childcare centres work
CIO Tech works with childcare centres across Sydney. We know your software, your workflows, and the data you need to protect. Here’s what changes when you have a proper IT team behind your centre.
Xplor, QikKids, Kidsoft, handled
We support the platforms childcare centres actually use. Sign-in kiosks, parent communication apps, CCMS reporting. We keep them running, updated, and integrated with the rest of your systems. When something breaks, you call us instead of spending an hour on hold with a vendor who doesn’t understand your setup.
Children’s records nobody can wipe overnight
Enrolment forms, medical details, custody arrangements: backed up in three places, with one copy stored where ransomware cannot reach it. Every device on your network is watched for the warning signs of an attack and isolated before it spreads. The eight basic security controls the Australian Cyber Security Centre recommends every business have are switched on across your centre. The plain version: the things that wipe out small organisations cannot easily wipe out yours. Underneath, that is Essential Eight controls, EDR, and 3-2-1 immutable backups, all included as standard.
Built for 10–30 staff, not 500
Large IT companies treat small organisations as small accounts. You get a ticket number and a queue. CIO Tech Assured is built for businesses your size. When you call, you get an engineer who knows your setup, your software, and your centre’s name. Published pricing starts from $500/month plus GST, no hidden costs, no surprises.
Local team, on-site when you need it
CIO Tech is based in Bella Vista, in the heart of Western Sydney. When something needs hands-on attention, we drive over. No offshore helpdesk, no interstate call centre. A local team that shows up.
WHERE DO YOU STAND?
Two ways to see where your IT stands
Pick the depth that suits the time you have right now.
2 minutes
2-minute Cyber Posture Snapshot
Six questions, instant qualitative grade. No PDF, no follow-up homework.
7 minutes
7-minute IT Maturity Assessment
Twenty-five questions, detailed PDF report with section scores and a priority action list.
Take the Assessment WHAT SYDNEY CENTRES HEAR FROM US
Real reviews from real clients
A small sample of recent Google reviews. We protect what matters because the people who trust us deserve nothing less.
Google Review
“I highly recommend Nav and Anup from CIO Tech, they are professional, approachable and really took the time to understand our requirements.”
Kamal Verma
Google Review
“CIO Tech have been working with us for several years. They have been a great support. We highly recommend CIO Tech.”
MrTrevjoy
BEFORE AND AFTER
In-house IT vs CIO Tech Assured
What changes when you move from ad-hoc IT to a managed baseline. Same business, different operating model.
In-house IT or break-fix
CIO Tech Assured
In-house One IT person who handles everything
Assured A team of engineers, each specialised
In-house Reactive. Fix it when it breaks
Assured Proactive. 24/7 monitoring catches issues first
In-house Patches when someone gets around to it
Assured Critical patches deployed within 48 hours
In-house Backups that may or may not actually restore
Assured Immutable 3-2-1 backups with monthly restore testing
In-house Security as a separate add-on quote
Assured Essential Eight included as standard
In-house No documented response time
Assured SLAs published, response time measured
In-house Phone calls answered when convenient
Assured Same-day on-site from Bella Vista
In-house Pricing per hour, surprise invoices
Assured Published pricing from $500 per month plus GST
THE SECURITY STACK
Security that matches the sensitivity of your data
Childcare centres handle data about children. That carries a higher duty of care than a typical small business. CIO Tech builds four layers of protection around your centre, all included as standard.
The basic controls every centre should have, switched on
The eight security controls the Australian Cyber Security Centre says every business should have are usually a long to-do list nobody gets to. We switch them on for you: patching kept current, admin access locked down, multi-factor authentication on every account, and only approved software allowed to run. The result is that the most common attacks bounce off before they reach your systems. The label for this is Essential Eight.
Ransomware on a tablet stops at the tablet
A casual clicks the wrong attachment on the staff laptop. In most centres, that one click is how every device on the network ends up encrypted. We watch every computer and tablet for the warning signs of an attack and isolate the device automatically, before it can touch the next one. The technical name for this is endpoint detection and response, or EDR.
When the worst happens, your records come back
Three copies of your enrolment, medical, and payment records. Two different storage types. One copy stored where an attacker cannot reach it, even with full admin access. And we run a real restore every month, because the centres that lose data are the ones that found out their backup did not work on the day they needed it. This is what 3-2-1 immutable backup means in plain English.
The email an attacker sent your director, blocked
The fake invoice from the cleaning company. The phishing email pretending to be Xplor support. The link that drops malware on the laptop with parent records on it. We tighten the email setup behind your centre so the obvious attacks bounce, the not-so-obvious ones land in quarantine, and an attacker pretending to be your director cannot reach the inbox of your educators. The label for this is M365 Hardening.
We do not promise to eliminate risk. Nobody can. What we do is implement the controls that significantly reduce your exposure to the attacks that actually hit small organisations in Australia, and verify those controls are working every month.
Learn more about our cybersecurity approach TRUSTED BY SYDNEY BUSINESSES
The same security depth, the same local team
We work with childcare centres, medical practices, law firms, and community organisations across Sydney. Every client gets the same security depth and the same local team.
CT
CIO Tech
Bella Vista, Western Sydney
Essential Eight
Implemented across every Assured plan
Western Sydney
Local Bella Vista team, on-site capable
Published pricing
From $500/month plus GST, no surprises
Take the First Step
Stop putting off IT that works
Book an IT Audit
$990 one-off. 90-day deep dive into your IT environment with a prioritised action plan.
Book IT AuditFree IT Health Check
Takes 3 minutes. See where your IT stands and what to fix first.
Free IT Health Check