Server and network management for Sydney businesses.
Monitored, maintained, and on-site when needed.
Your servers, switches, firewalls, and Wi-Fi are the foundation your business runs on. When they go down, everything stops. CIO Tech monitors your infrastructure around the clock, patches it on schedule, and has engineers on site when hands-on work is needed. All from our Bella Vista office.
Your servers. Your network. Our responsibility.
CIO Tech takes ownership of your on-premise and hybrid infrastructure. We do not just monitor it. We maintain it, patch it, document it, and respond to issues before they affect your team.
Server management
Physical and virtual servers: Windows Server, Hyper-V, Active Directory, file and print services. We monitor health metrics, manage storage, apply patches, and handle restarts during scheduled maintenance windows.
Firewall management
Your firewall is the perimeter. We manage rules, apply firmware updates, review logs, and audit configurations regularly. No stale rules, no forgotten port forwards, no default admin passwords.
Wi-Fi management
Business Wi-Fi needs proper segmentation, guest isolation, and coverage planning. We configure access points, manage SSIDs, enforce WPA3 where supported, and conduct site surveys if coverage is spotty.
Switch and VLAN configuration
Network switches are configured with VLANs to separate traffic: staff, guests, CCTV, printers. This improves performance and limits what an attacker can access if they get onto one network segment.
24/7 monitoring and alerting
Every server, switch, firewall, and UPS is monitored. CPU, memory, disk, temperature, uptime, and service availability are tracked continuously. If something goes outside normal thresholds, we get an alert and respond. Your team finds out about it after it is fixed, not when it breaks.
Some things need hands on hardware
Remote management handles most day-to-day work. But server rack work, network cabling, firewall replacements, and Wi-Fi site surveys require someone physically on site. Our engineers are in Bella Vista and available same-day across Sydney.
Server installations and replacements
Rack mounting, cabling, power configuration, OS installation, and data migration. When a server needs replacing, we handle the full process from procurement to commissioning.
Wi-Fi site surveys
Slow Wi-Fi is not always a bandwidth problem. It is often a coverage or interference problem. We survey your site, identify dead spots and channel conflicts, and recommend access point placement for reliable coverage.
Firewall and switch swaps
When network hardware reaches end of life or fails, we replace it. Configuration is backed up before the swap and restored to the new device. Downtime is scheduled and communicated.
Network cabling and patching
New office fit-outs, desk moves, and additional network points. We coordinate cabling with your electrician or handle it directly, then patch and test every port.
Proactive management beats reactive firefighting
The break-fix model means your team is disrupted, then someone shows up to fix it, then you get an invoice. CIO Tech’s model is different.
Break-fix (the old way)
- Something breaks, then you call someone
- Unpredictable costs, billed by the hour
- No visibility into what is happening until it fails
- Patches applied when someone remembers
CIO Tech Assured (proactive)
- Issues detected and resolved before your team notices
- Fixed monthly cost, published pricing
- Full visibility via monitoring dashboard and monthly reports
- Critical patches applied within 48 hours of release
Server and network management is included in every CIO Tech Assured plan from $500/month. Start with a $990 IT Audit to understand your current infrastructure.
Ready to get your IT sorted?
Start with a 90-day IT Audit to see exactly where you stand. Or take our free maturity assessment for a quick snapshot.
