Professional IT services for Sydney businesses.
Specialist expertise, practical outcomes.
Some things do not fit neatly into managed IT. An IT audit to understand where you stand. Ongoing support for a line-of-business application your team depends on. A virtual desktop environment for remote workers. CIO Tech delivers specialist professional services alongside our managed IT plans.
Specialist IT services. No fluff, just outcomes.
These are services that require specific expertise: auditing your IT environment, managing the applications your business runs on, or deploying virtual desktop infrastructure. Each one solves a specific problem for a specific type of business.
90-Day IT Audit
A structured review of your IT environment. We document your infrastructure, assess your security posture, and deliver a prioritised remediation roadmap. $990 flat fee, no lock-in.
- •Full infrastructure and security assessment
- •Essential Eight alignment check
- •Prioritised remediation roadmap
- •Executive summary for business owners
AppCare
Managed support for the line-of-business applications your team depends on. MYOB, Xero, practice management systems, CRMs. We handle vendor liaison, updates, troubleshooting, and integration issues.
- •Vendor coordination and escalation
- •Application updates and patch management
- •Troubleshooting and performance issues
- •Integration support between applications
Azure Virtual Desktop
Secure remote desktops hosted in Azure. Your team accesses their full Windows environment from any device, anywhere. Data stays in the cloud, not on local laptops.
- •Full Windows desktop from any device
- •Data remains in Azure, not on endpoints
- •Conditional access and MFA enforced
- •Ideal for remote and hybrid teams
Cloud Calling
Replace your old phone system with Microsoft Teams calling. Your team makes and receives calls from their laptops, phones, and desks using one system. No hardware to maintain.
- •Microsoft Teams Phone with direct routing
- •Number porting from your existing provider
- •Auto-attendant and call queue setup
- •Works from any device, anywhere
Professional services can be delivered as standalone projects or alongside a CIO Tech Assured plan.
Clear scope. Fixed pricing. No surprises.
Every professional service engagement starts with a clear scope of work, a fixed price, and a timeline. You know what you are getting, what it costs, and when it will be done.
Scope
We define exactly what is included, what is out of scope, and what the deliverables are. No ambiguity, no scope creep.
Deliver
Our engineers execute the work to the agreed plan. You get regular updates, not radio silence followed by an invoice.
Handover
You receive documentation, training where needed, and a clean handover. If you are an Assured client, ongoing management is already covered.
Monitoring
On-site Response
Essential Eight Controls
Offshoring
One team for projects and ongoing support
With most IT providers, the team that builds your project disappears when it is done. With CIO Tech, the same engineers who deliver your project are the ones who support it afterwards. No handover gaps, no lost context.
Standalone projects
Not ready for a managed plan? Professional services are available as standalone projects. The IT Audit at $990 is the most popular starting point. It tells you exactly where you stand before committing to anything.
Book a $990 IT AuditAdd to your Assured plan
Already an Assured client? AppCare, AVD, and cloud calling integrate directly into your existing plan. Same team, same ticketing system, same support hours. No separate contracts.
View Assured plans from $500/monthReady to get your IT sorted?
Start with a 90-day IT Audit to see exactly where you stand. Or take our free maturity assessment for a quick snapshot.
