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The first 60 minutes
decide the next 60 days.

Most cyber incidents at SMB scale go bad not because the attack was sophisticated, but because the first response was disorganised. This playbook covers the operational first hour. Print it. Pin it.

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What's inside

  • Minute-by-minute containment sequence for the first hour
  • Account and credential triage steps when a user is compromised
  • Evidence preservation rules so you do not destroy what investigators need
  • What competent response looks like beyond the first hour, so you know what to ask for

Format

8-page PDF · A4 · ~392 KB · readable on any device

Written for Australian SMB owners, office managers, and accidental incident responders

You'll get value from this if

  • A staff member just told you "something is wrong" and you do not know the next move
  • You want a one-page reference your business can use without an IT person on site
  • You want to know what a proper incident response looks like beyond the first hour

This is not

  • A substitute for a documented incident response plan
  • Legal advice on Notifiable Data Breach obligations (engage a privacy lawyer)
  • A substitute for cyber insurance and a DFIR specialist

Cyber Posture Snapshot

Your details 1 / 10

How exposed is your business?

Six quick questions, two short ones to tailor the result, and you'll see where your business stands. About two minutes. Plain English, no jargon.

We'll use your email to send a copy of your result. No spam, no pushy sales calls.

Question 1 of 9

When your team logs in to email and business apps, do they need a code from their phone as well as a password?

Question 2 of 9

If a ransomware attack locked all your files tomorrow, could you restore them from a backup?

Question 3 of 9

When Microsoft or Apple release a critical security update, how fast does it land on your computers?

Question 4 of 9

How many people in your business can install software or change system settings on any work computer?

Question 5 of 9

If a staff member got a fake invoice or "urgent" email pretending to be from you right now, what would happen?

Question 6 of 9

When a staff member leaves, when does their access to email, files, and apps actually get cut off?

Question 7 of 9

How many people work in your business?

Question 8 of 9

Who looks after your IT today?

Question 9 of 9

What sort of business are you?

Tailoring your result...

Hi there, here's where your business stands.

Your Cyber Posture
Critical gaps Critical
Notable exposure Notable
Mixed picture Mixed
On the right track On track

Notable exposure

Your two biggest gaps

  1. 1
  2. 2

Where this leaves you on Essential Eight

  • MFA Multi-factor authentication
  • Backups Regular backups
  • Patching Covers 2 of 8: Patch applications + Patch operating systems
  • Admin access Restrict administrative privileges

This snapshot covers 5 of the 8 Essential Eight controls. The full IT Maturity Assessment covers all 8, plus Microsoft 365 hardening, device management, and staff training.