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The first 60 minutes
decide the next 60 days.

Most cyber incidents at SMB scale go bad not because the attack was sophisticated, but because the first response was disorganised. This playbook covers the operational first hour. Print it. Pin it.

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What's inside

  • Minute-by-minute containment sequence for the first hour
  • Account and credential triage steps when a user is compromised
  • Evidence preservation rules so you do not destroy what investigators need
  • What competent response looks like beyond the first hour, so you know what to ask for

Format

8-page PDF · A4 · ~392 KB · readable on any device

Written for Australian SMB owners, office managers, and accidental incident responders

You'll get value from this if

  • A staff member just told you "something is wrong" and you do not know the next move
  • You want a one-page reference your business can use without an IT person on site
  • You want to know what a proper incident response looks like beyond the first hour

This is not

  • A substitute for a documented incident response plan
  • Legal advice on Notifiable Data Breach obligations (engage a privacy lawyer)
  • A substitute for cyber insurance and a DFIR specialist